Overview of Mediation

Mediation is a process in which parties to a conflict retain control and input into the outcome or settlement of the dispute. Mediation through the ICC uses a distinct process which encourages conciliatory preparation and process. The mediator facilitates discussion and assists parties in following a process but does not negotiate or advocate for a particular settlement.

Benefits of mediation include:

  • Saves time and money
  • Avoids litigation
  • Non-adversarial
  • Fosters communication
  • Creates choice and opportunity
  • Creates lasting agreements
  • Completely confidential

It is best to use Mediation when:

  • Mediation – Ordered by the court
  • Stipulated by contract
  • Complex issues
  • All parties interested in resolution
  • All parties willing to make good faith effort
  • Parties desire to remain in control of solutions